Six Business Continuity Principles to Prepare your Organization for Disruptive Events

State capitols across the United States are stepping up security by deploying National Guard units, SWAT teams and extra police officers in preparation for Inauguration Day on January 20th.

As State Capitals ramp up their security here are a few key points to consider as you prepare your organization…


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Overview

State capitols across the nation are stepping up security by deploying National Guard units, SWAT teams and extra police officers in response to last week’s violence at the U.S. Capitol.

The additional security and precautions come as the FBI issued a bulletin warning of plans for armed protests at all 50 state capitals and in Washington ahead of President-elect Joe Biden’s Jan. 20 inauguration.

State capitols across the country, including Nebraska, step up security amid new safety concerns

An internal FBI bulletin warned, as of Sunday, that the nationwide protests may start later this week and extend through Biden’s Jan. 20 inauguration, according to two law enforcement officials who read details of the memo to The Associated Press.

Politics aside, this development offers Security and Business Continuity Professionals an opportunity to review sound BC principles that we should use during civil unrest situations.

Business Continuity Precautions

During Marine Security Guard Training in Quantico, Virginia, a good part of our training is focused on how to react to civil unrest and disturbances. Never would I have taught that U.S. based business security managers would reach out to me to ask for insights regarding civil unreset but here we are so let’s get prepared.

Here are a few key points to consider as you prepare your organization to recover from disruptive public events such as protests or riots.

  • Ensure employees are knowledgeable about the organization’s Emergency Response Plan. This is true of any business disruption and it is an ongoing process. For this principle I think Eisenhower has the best quote: “In preparing for battle I have always found that plans are useless, but planning is indispensable.”
  • Ensure work-from-home plans are in place. By now most organizations already have plans set up but now may be a good time to review and update plans.
  • Utilize emergency notification services effectively. There is no replacement for regular, clear, and empowering communication during times of disruption.
  • Monitor news and social media. This principle was invaluable for me and my security team especially during times of widespread, unpredictable events. Thankfully we don’t have to fear an “Arab Spring” type situation on the homeland but being able to monitor the news and social media is beneficial because it enables you to address rumors and provide actionable advice.
  • Proactively coordinate with local law enforcement. This should be done throughout the year be attending local meetings and building solid relationships not just with law enforcement but also with fellow security professionals including on LinkedIn.
  • Adapt and Overcome. Be prepared to make adjustments. This may entail adding third-party security personnel, physical or psychological barriers, or equipment such as security cameras and supplementary lighting.

While the chances that we will have massive disruption throughout the country on January 20th is unlikely, as security and business continuity leaders, we should always strive to remain prepared and engaged.

Stay Safe!

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